Privacy Policy

Casio Cookwares / Casio Metal Industries respects the privacy of customers and website visitors.

This Privacy Policy explains, at a general level, how information may be collected, used, stored, and shared when you visit casio-cookwares.com, place an order, contact us, or use services available through our website.

Information We May Collect

Depending on how you use the website, information may include:

name;
telephone number;
email address;
billing and shipping information;
order and transaction details;
account information;
customer-support communications;
website/device information;
information provided voluntarily through forms.

Payment information may also be handled by third-party payment providers depending on the payment method used.

How We Use Information

Information may be used to:

process and fulfil orders;
arrange delivery;
provide customer support;
manage accounts;
communicate order information;
handle returns, exchanges, refunds, or warranty requests;
prevent misuse and fraud;
maintain website security;
improve our products, website, and customer experience;
meet applicable legal, accounting, or regulatory requirements;
send marketing communications where permitted and appropriate.

Cookies & Website Technologies

Our website may use cookies and similar technologies necessary for ecommerce functionality, security, preferences, analytics, and other disclosed purposes.

Third-party services integrated with the website may also use cookies according to their respective privacy practices.

Where consent is legally required, appropriate consent mechanisms should be provided.

Sharing of Information

We do not disclose personal information merely for unrelated purposes.

Information may, where necessary, be shared with service providers involved in operating our business, such as:

courier and logistics providers;
payment processors;
website/hosting providers;
technology and security providers;
professional advisers;
government or regulatory authorities where legally required.

Service providers should receive only information reasonably necessary to perform their relevant function.

Data Security

We use reasonable administrative and technical measures intended to protect information handled through our services.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

Personal information should be retained only for as long as reasonably necessary for the purposes for which it was collected and for applicable legal, accounting, warranty, fraud-prevention, or business requirements.

Your Privacy Requests

Depending on applicable law and circumstances, users may be able to request access to, correction of, or other appropriate action concerning their personal information.

Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and Casio is not responsible for third-party privacy practices outside our control.